We're Here to support
At Zatorie, we want to make sure you're completely satisfied with your experience. Our awesome team is here to help with any questions or concerns you may have!
Questions and Answers
What Happens After I place My Order?
Once your order is placed, you will be assigned one of our very cool, very amazing, and very creative designated designer! (Woohoo) Yes, a real person! They will be making sure that your order has the right design by submitting over a proof for your approval. Once you've obtained your proof, you'll have the opportunity to review, and make any changes you see necessary. Nothing goes into production until your full satisfaction, or your money back!
Do You Offer Samples?
Yes! We have several options of acrylic invitations to choose from. It's a great way to preview our quality finishes, which we are mighty proud of! Our finishes are unsurpassed, and carefully made, so we would love for you to try it out and see for yourself! Please note, our acrylic invitations are not customizable. Other products are not available for sample.
How Long Until I Receive My Order?
Great Question! Our products vary in processing times, depending on which product you have chosen. Please check respective product pages for lead times for production. Once your item has left our facitlity, shipping time will vary depending on your chosen method of shipping. Expedited shipping is available, please be sure to upgrade your shipping method upon checkout for a quicker delivery. Also, we may have rush options available, please inquire with out customer service for more information on rush production.